Return and Refund Policy

Welcome to Build Merchant! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or making a purchase on Build Merchant, you agree to these Terms.

1. Definitions

• "Company" refers to Build Merchant.
• "User", "you", or "your" refers to any individual or entity using our website.
• "Products" refers to all goods available for sale on our platform.

2. Account Registration

• You must be at least 18 years old to create an account and place orders.
• You are responsible for maintaining the confidentiality of your login details.
• Providing false or misleading information may result in account termination.

3. Orders and Payments

• Orders are subject to availability and acceptance by Build Merchant.
• Prices are displayed in [currency] and may be subject to taxes.
• Payments must be made via accepted payment methods on our platform.
• We reserve the right to cancel orders due to pricing errors, fraud suspicion, or stock unavailability.

4. Shipping and Delivery

• Estimated delivery times are provided at checkout but are not guaranteed.
• Delays due to unforeseen circumstances (e.g., weather, logistics issues) are beyond our control.
• You are responsible for providing an accurate shipping address.
• Risk of loss and ownership of products pass to you upon delivery.

5. Returns and Refunds

• You may return products within [X] days of receipt if they meet our return conditions.
• Items must be unused, in their original packaging, and include proof of purchase.
• Refunds will be processed based on our refund policy.
• Custom or perishable products may not be eligible for returns.

6. Warranties and Liability

• Products are covered under the manufacturer’s warranty (if applicable).
• We do not guarantee that our website will always be available, error-free, or uninterrupted.
• Build Merchant is not liable for indirect, incidental, or consequential damages arising from product use.

7. Prohibited Activities

By using our website, you agree NOT to:

• Use our platform for illegal activities.
• Upload or transmit harmful software (viruses, malware, etc.).
• Misuse discount codes or promotions.
• Engage in fraudulent transactions.

8. Intellectual Property

• All website content (logos, images, text, etc.) is the property of Build Merchant and protected by copyright laws.
• You may not reproduce, distribute, or use any content without prior written permission.

9. Privacy Policy

• Your use of our website is also governed by our [Privacy Policy], which explains how we collect and use your data.

10. Termination

• We reserve the right to suspend or terminate your account for violating these Terms.
• Any pending obligations (e.g., payment due, legal claims) will survive termination.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [Insert Country/State].
• Any disputes shall be resolved through negotiation, mediation, or legal action as required.

12. Changes to These Terms

• We may update these Terms from time to time.
• Continued use of our platform after changes means you accept the revised Terms.

13. Contact Us

For any questions or concerns regarding these Terms, contact us: